This topic is now archived and is closed to further replies. I have no idea why they sent me an agent copy. With every tier youll get closer to achieving the ultimate in exclusive cruise rewards and special privileges. It is simple, the more you sail, the more you earn. I had no idea a shuttle would cost $80 one-way to reach Anchorage from Seward, for example, and this could easily get way more expensive when cruising with a large family. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. By Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. What number would I call? And, Elite Level guests receive Diamond status on Royal Caribbean cruises. Customer Service isn't what itused to be. One of the numbers you posted above ends in 6825 not 6824. Click here to reload the page in order to enable certain features, Dan & Amy, NCL Gem, Greek Isles, June 2023, Dawn, Daniel, & Christy, NCL Gem, Greek Isles, June 2023, Izak & Trayce, NCL Gem, Greek Isles, June 2023, Katherina & Sebastian, NCL Gem, Greek Isles, June 2023. I understand the higher status in the cabin and a cabin mate, but if a spouse inherit's a status I don't see them taking that away if the spouse travels without the other.. Sheila56, January 19, 2010 in Celebrity Cruises. Receive insider offers directly from the cruise lines. Celebrity's customer service has gone from bad to worse . Never seen that before and its not on all my other reservations. Powered by Invision Community. Captain's Club: Cruise Rewards Program | Celebrity Cruises Points are earned based on the length of your cruise and the category of your stateroom, and applied. With the change to Always Included pricing, Celebrity elevated their member perks by offering better spa and photo benefits and adding even more onboard events for members. Has anyone else ever encountered this? Thanks for all the suggestions everyone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Youll enjoy incredible benefits and wow-worthy experiences like exclusive offers, onboard amenities, priority access to events and thats just the beginning. Thank you so much. However, I have been on 2 Celebrity cruises in the past, albeit a very long time ago. Instead, Radiance of the Seas has a large, 6-story elevator lobby connecting shops, lounges, a coffee shop, and other onboard amenities. If he has a problem, call the Captain's Club line and they should be able to take care of it. Celebrity Cruises Captain's Club - All Things Cruise Sheila, if you have a log on for the celebrity web site, you can get your captains club number. Celebrity Cruises Visa Signature Card; . Click here to reload the page in order to enable certain features, Dan & Amy, NCL Gem, Greek Isles, June 2023, Dawn, Daniel, & Christy, NCL Gem, Greek Isles, June 2023, Izak & Trayce, NCL Gem, Greek Isles, June 2023, Katherina & Sebastian, NCL Gem, Greek Isles, June 2023. This is Celebrity Cruisess best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Celebrity Cruises agent. All Celebrity Cruises Captains Club members receive additional perks on partner brands. Enjoy the luxury of personal butler service. See it all or pick a corner of the globe and explore every inch of it on any of four Ultimate World Cruise segments sailing late 2023 through mid-2024. When we were on Century last November, I got Elite because of my Diamond status and so did he. By Captain's Club: Cruise Rewards Program | Celebrity Cruises Thank you can't log in as I forgot my password and the email address that is used for login is no longer active. Another new enhancement is the ability to quickly access special pricing exclusively for Captain's Club members through the Captain's Club portal on the Celebrity Cruises website, www.celebritycruises.com. Please try again later. The height of Captain's Club membership - Zenith - is designed exclusively for our most loyal guests, offering quality benefits and perks such as a complimentary premium beverage package, complimentary premium wifi and complimentary laundry. I didnt feel we missed out on anything by not booking excursions. I can find it at home, but I was on the website trying to book a cruise and I thought I could find the number there. The Celebrity Cruises ' Captain's Club loyalty program rewards repeat cruisers with various perks and discounts. Celebrity Cruises Captains Club loyalty program guide Are you a loyal cruiser with Royal Caribbean and looking to branch out to other cruise lines? For more details about how we use your information, view our Privacy Policy. On Board Enjoy discounts, exclusive events and priority access. They each got credit for every cruise they sailed. Updated You get more when you book with Cruise411 . For more details about how we use your information, view our. The rep I wastransferred to was outstanding. Celebrity Cruises ; any way to find out what my captains club number is Add Cruise Critic's Community Forums to your iPhone's Home Screen! If you are Elite and you traveling with a Classic member they have access to Happy Hour and Elite Breakfast, but the rest of their perks are commencery with their status. Celebrity Cruises Captain's Club: The Ultimate Guide Recent Captains Club promotions include double points when booking a balcony cabin or higher. This is why the OP and partner should both join. Log into your account on-line, in the upper right hand corner click on your initials, and select Profile. If you dont have your Captain's Club number handy, use our lookup tool to get your number for additional rewards. Related: 20 Radiance Class cruise ship tips and secrets. Enter your Captain's Club number when booking your Celebrity cruise today and we'll show you all the deals available to you when selecting your room type. Elite members and their spouses or those traveling with them in the same stateroom will be able to join them in the Captain's Club Lounge. This topic is now archived and is closed to further replies. Not sure why but youhave a copy of the agent copy which includes NCF (portion of the fare that no commission is paid on). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Somehow, my captains club number has been reassigned to my husband. * You'll earn one Cruise Point for every night you sail with us, and double points when you book a Suite. cruisin lady ca 1.3k August 31, 2014 CA #4 Captain's Club Rewards; Cruise Insurance; Flights by Celebrity; Healthy at Sea; Hotels by Celebrity; Manage Cruise; . We give you our exclusive bonus offers, plus all qualifying Celebrity Cruise Line offers, plus all of the Captain's Club benefits . Dont Miss: Norwegian Cruise Line Solo Cabins. Previously, Captains Club members could enjoy a one-time 10%-15% discount based on tier levels while in port. Additionally, because the cruise ended in Seward, I needed to purchase a shuttle bus to Anchorage for $78.95. So should I assume this was a screw up by the CS?? Contact Us: Domestic & International | Celebrity Cruises You will be able to leave a comment after signing in. Powered by Invision Community. Copyright 19952023 The Independent Traveler, Inc. Sign in or create an account. As a Preview Member, you'll receive complimentary access to our Captain's Club Loyalty Desk service center and a Captain's Club newsletter with the latest program news and information. Amazing places deserve to be shared with others - why not Write a Review! For the first time ever, were taking you to one of the Caribbeans most exclusive islands. Celebrity Captain's Club Tiers & Benefits - The Point Calculator Celebrity Cruise Line | Captain's Club - CruisesOnly, a Preferred Manage Your Vacation. If he has a problem, call the Captain's Club line and they should be able to take care of it. Call us at 800-288-6006 if you need help finding the perfect cruise. The number for Captain's Club is 1-800-760-0654. Access to the Captains Club Lounge for daily coffee house style breakfast, Evening Cocktail hour (excludes embarkation and evening of Senior Officers Party), 20% discount on any digital or print photo package at the Photo Gallery, Complimentary access to Persian Garden (on one port day of your choice while ship is in port), Complimentary dry cleaning of one garment item, One complimentary bag of laundry (wash, dry, fold) on every sailing, A private shipboard departure lounge, serving continental breakfast, Priority Tender Service in Tender Ports of Call, Diamond Level enrollment in Royal Caribbeans Crown & Anchor Society, Complimentary 200-minute Internet package, Complimentary tea, cappuccino, latte and espresso, 10% discount on any Beverage or Wine Package. But, as you climb the ranks, youll receive all kinds of incredible benefits. Go to site, Already booked? As a valued loyalty member, youll also receive personal invitations to other members-only events happening on our sailings throughout the world. Want2Cruise 701, September 24, 2021 in Celebrity Cruises. Spa discounts will be available of up to 20% off for Select members and above. And as long as you keep sharing it with your friends and loved ones, well keep doing it. If she never joined then she would not have status without her DH. To be updated with all the latest news, offers and special announcements. It's easy to join -enroll before your first cruise to start earning rewards. In total, Celebrity Cruises has 1 phone number. She cancelled the beverage package upgrade, cancelled and rebooked some extra excursions and fixed a problem with our perks when we upgraded to a suite. * Youll earn one Cruise Point for every night you sail with us, and double points when you book a Suite. hellokittyluver, August 13, 2022 in Celebrity Cruises. Bad weather was the theme of the day, and we encountered the roughest waters Ive experienced yet on a cruise. And as your points grow, so do your benefits and status. #1 Posted January 19, 2010 Can someone please tell me how to find my CC number on the Celebrity website? 1-888-751-7804. Its important to note that some of the Captains Club benefits have lost their appeal now that the cruise line has switched to an always included fare. 17 were here. Flights and More. Because this time, were taking the celebration onboard the Lone Star States first Oasis Class ship, Allure of the Seas. Go to the celebrity web site and click on My Celebrity. Tiers are earned based on Club Points earned which you get based on stateroom category and number of nights you sail. Classic Tier 2-149 Club Points (after completing your first sailing). Powered by Invision Community. Before You Board. Sounds like other than CC fielding calls at the end of the day they took care of you by putting you in touch with an expert! Because the cruise started in Vancouver and ended in Seward, I needed to purchase two one-way flights. Therefore, to receive Diamond Plus or Pinnacle on Royal Caribbean, you must accumulate the appropriate Crown and Anchor Society points. It's worth a shot! Other MGM benefits include presale access to events and discounts on select shows. High-tier members may receive additional perks such as a priority check-in line, complimentary Self-Parking, etc. Flying to Vancouver was $189 and flying from Anchorage was $347, bringing the total flight cost to $536. Celebrity Cruises Crown and Anchor Society - Royal Caribbean Cruises The greatest loyalty program at sea! No further replies required. In the end, I made some amazing memories with my friend Reeham and we were able to explore four unique Alaska cruise ports and discover more of Alaskas culture, cuisine, and nature. I spent most of the day feeling seasick and laying in bed, which was definitely not fun! I dont know why I have multiple phone numbers but keep it, just in case. But frankly the perks that we ended up using and caring about are not the coupons anyway. On Board. At around $94 per day, I felt it was a fantastic deal! It automatically brings you to regular reservations no other choice. A few weeks later I got an email with our Captain's Club numbers. Have they gone back to dedicated CC Customer Service reps, or is it still a generalist? I was talking about the coupons and stuff you get for being elite. What does your guest copy say? Information About the Program: The Captains Club is a recognition and rewards program, with exclusive benefits for each membership tier. The rep I wastransferred to was outstanding. I do know the ship and sailing dates, one exact and one within a day. M&MJ, April 15 in Celebrity Cruises. Thank you in advance. Didn't mean to give faulty info! I have been speaking with the captains club reps about the issue. Powered by Invision Community. Indulge in the ultimate luxury experience. *Auto-enroll applies to U.S. & Canadian guests only. Read Also: Cruise From Florida To Puerto Rico. Amazing places deserve to be shared with others - why not Write a Review! Celebrity Cruise Line | Captain's Club - Cruise 411 Captain's Club, Celebrity Cruises' loyalty rewards program, offers special benefits to passengers who cruise frequently with Celebrity. Celebrity Cruise Line | Captain's Club - CheapCruises.com DiaryofNDJ, October 10, 2011 in Celebrity Cruises. So, My daughter in law logs into her account on Celebrity and it says Elite, but if she is not traveling with my son they take away her status? February 16. 19952023, The Independent Traveler, Inc. Q&A with James Rodriguez, President & CEO of Atlas Ocean Voyages, Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23. any way to find out what my captains club number is. That number is:1 (800) 556-8209. Celebrity provides a complete "contact us" list of phone numbers and email addresses at the bottom of the main page of their website. Unwind in an exclusive lounge. The program provides discounts for tickets to a wide variety of entertainment options in over 60 cities across the US. Now, Select and Elite members can enjoy multi-use discounts of 10%, while Elite Plus and Zenith members can enjoy multi-use discounts of 15% and 20%, respectively . March 27, 2022 By Marcello De Lio 1 shares This post contains references to products from one or more of our advertisers. Celebrity Cruises announces changes to Captain's Club customer loyalty The company has its headquarters in Miami. Doesn't matter if they've never cruised before. Celebrity doesn't have a platinum status. You get the benefits of your cabinmates' status while you are in the same cabin on that cruise(access to the elite lounge, priority tendering, etc., but not the coupons, as Don said). Not just the perks- they immediately get that status. I travel solo 99% of the time and never experienced this. It automatically brings you to regular. We still had ten hours before our flight once we arrived in Anchorage, so I was pleased to discover that the city has a complimentary building with luggage storage, tables and chairs, and a free airport shuttle available. That's the one I was looking for. The shared status allows club members to have access to comparable benefits when they sail on either Royal Caribbean or Celebrity Cruises. Live the suite life with exclusive services and access to private areas reserved for guests of The Retreat only. Simply join our cruise loyalty program and start earning points on your next cruise. If she has a CC number she will receive all perks for her level even if she cruises alone. Amazing places deserve to be shared with others - why not Write a Review! Like many loyalty programs, the perks at the lowest tiers arent all that valuable. Add Cruise Critic's Community Forums to your iPhone's Home Screen! Copyright 19952023 The Independent Traveler, Inc. Concierge Class/AquaClass- 5 points per night, Celebrity, Signature or Royal Suite -12 points per night, Reflection or Penthous Suite- 18 points per night, Ocean View, Deluxe, Premium- 5 points per night, Junior, Xpedition Suite- 12 points per night, Royal Suite, Penthouse Suite- 18 points per night, Complimentary access to the Captains Club Loyalty Desk service center, Exclusive Captains Club Celebration event, Access to Reunion Cruise and Presidents Cruise events, One Complimentary scoop of gelato from the Gelateria (not available on Celebrity Century, 10% off any single Internet package (restrictions may apply), 10% discount on any digital or print photo package at the Photo Gallery, Access to Captains Club newsletter online, Use of the Loyalty Desk service center between cruises, Access to the onboard Loyalty Host during your cruise, Eligibility for Captains Club promotions when booking a future cruise onboard, Earn Double Club Points if you travel solo in a stateroom (as of July 1, 2014), Receive Hertz Gold Plus Rewards membership (earn free rentals) with weekly rental discounts, free upgrades, and other special offers, 25% off one Internet package (some exclusions apply), 15% discount on any digital or print photo package at the Photo Gallery, Complimentary pressing of 2 garment items, One standard bag of laundry (wash, dry, fold) at discounted price on all Celebrity Cruises of 12+ nights, Priority embarkation while boarding the ship (where available), Priority status for shore excursion waitlist, Exclusive Senior Officers Cocktail Party, Platinum Level enrollment in Royal Caribbeans Crown & Anchor Society.
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